FAQ

All information at a glance.

You have a question? - We have the answer!

Contents

ERP Solution

ERP stands for Enterprise Resource Planning and describes with an ERP system a web-based software solution for resource planning and management of a company. An ERP system integrates comprehensive business applications, manages company data and stores it in one or more central databases. ERP systems offer numerous connection options to other systems.

ERP systems are mostly web applications and consist of interconnected IT components that enable the management of business processes and existing resources. These systems are based on one or more central SQL databases that enable fast retrieval of data on various devices or from external services.

ERP systems offer many advantages over conventional data processing programs, such as Excel spreadsheets. They simplify processes and ensure smooth communication between customers and employees. In addition, the structured and uniform collection of data benefits the corporate structure. This means that company data can be accessed in real time, comprehensive reporting made possible and detailed analyses evaluated.

Open source refers to software whose code or source code can be viewed publicly and by third parties, modified in one's own environment and used privately or commercially. In most cases, open source software can be used free of charge, developed further and, in many cases, distributed in conjunction with a service.

CRM Solution

CMS is the abbreviation for Content Management System. Content management systems are usually web applications to create or edit websites, forums or online stores. Such content can be, for example, images, texts, videos and products that are prepared for end users.

Content management systems often include a type of website builder, also known as a page builder. This makes it easier for website creators to design websites and make them available to end users, even without programming skills. Most CMS systems are open source and can therefore be used free of charge.

A CMS is especially recommended for those users who often deal with data maintenance and have no IT knowledge or no programming skills. A CMS is also useful if the user needs different rights and user groups. Therefore, a CMS is often represented in the area of blogging for moderators and members.

CMS, from the English Customer Relationship Management, is about mapping the relationship with the customer as a core process in the company, especially in the areas of sales and marketing. A CMS, or content management system, is software for creating, editing, organizing and displaying digital content on websites.

Odoo Support

Odoo is an ERP software solution with a dual license model. The target group is companies of all sizes. Odoo includes a large number of modules. These include CRM, website/e-commerce, accounting, financial accounting, production, warehouse management, project management, document management and a variety of third-party modules.

The Odoo Community version is the basic version of the Odoo ERP system. The community version is mostly used by smaller companies and service providers. This is mainly due to the fact that the community version is open source and released under the GNU LGPL, includes decent basic functionalities and comes with some modules out of the box.

The Odoo Enterprise version offers a variety of additional features and application possibilities. The Enterprise version is the extension to the Community version. Odoo Enterprise is especially interesting for companies that focus on consulting, human resources and project management.

The Community and Enterprise editions differ not only in the user interface and support services, as well as the cost factor, but also in additional features within various modules and their connectivity options. Odoo Community is offered as free open source software, Odoo Enterprise in a paid license model.

If the Odoo platform shows that our database is about to expire, we need to update our subscription. The button with the same name is located directly under the red highlighted hint field. We can then continue or extend the subscription. For further, outstanding questions we get a contact person listed.

Business Intelligence (BI) Solution 

Business Intelligence (BI) is a term assigned to business informatics and means business analytics. BI is intended to contribute to the optimization of the company by means of a systematic analysis of the database maintained via the company processes. This is done by collecting, pre-processing, enriching, linking and visually presenting digital information with the help of BI software.

Business Intelligence (BI) is a technological process to analyze a company's data and provide actionable information for process optimization. As a result, executives, managers, and other end users are able to simplify difficult decisions, prevent poor decisions, and help companies make purposeful business decisions more efficiently.

Business Intelligence analyzes and optimizes the structural construct of a company. In this way, structures are analyzed, weak points are identified and thus processes are made more transparent.

With the help of Business Intelligence software, company data can be analyzed, evaluated, visually prepared, merged and integrated into other systems. For this purpose, the BI system accesses different data sources. These data sources can be an ERP system, a CRM software or classic Excel tables.

Power BI

Power BI is a business analytics service from Microsoft and provides free business intelligence software with Power BI Desktop. Power BI provides interactive visualizations and business intelligence capabilities through a simple and intuitive interface. End users can create graphical reports and clear dashboards in self-service.

Power BI Desktop can create many connections to different data sources and merge them into data models. With these data models, entire collections of graphical representations can be created and combined into dashboards using a comprehensive toolset. Power BI Pro provides the ability to deploy reports and dashboards across the organization and collaborate on them.

With Power BI Desktop, Microsoft provides a platform that enables data from a wide range of data sources to be analyzed, visualized and published. Power BI Desktop can access local data, databases as well as information from online services and process and graphically present this data.

Power BI Desktop is available free of charge from Microsoft and can be downloaded without further ado. Power BI Pro and Power BI Premium, on the other hand, are offered in a subscription model and provide additional features, including collaboration, publishing and sharing of data.

IT Support

IT support describes a solution-oriented consulting activity performed by IT companies or by, for example, a call center or help desk. In the IT industry, support is a euphemism for customer or employee support to ensure the functionality of digital work tools.

IT support employees answer customer inquiries, develop solutions to problems and organize the monitoring and maintenance of IT systems. IT support is now used by a large area of digitalized companies. From small digital POS systems to large data centers, everything is covered and the spectrum continues to grow.

With ever-increasing demands for more complex products and their digital solutions in any field, customer support has become a key element. IT support not only ensures functional servers and user clients, but also promotes the growth of IT infrastructures.

Support levels categorize the levels of customer support. First level is the first point of contact for problems. Depending on the difficulty of the problem, it may already be solved by first-level support or it may be passed on to second- or third-level support.

Web Development

Web development is the software development of web applications, web services or other complex websites. The producers and developers of web applications are called web developers. Here, a differentiation is made between the developer for the functionality and the web designer for the general appearance of a website.

For individual adjustments of functionalities of complex components of a website, whose connections of additional functions are in focus, a web developer is needed. This person can create specific adaptations or modules not provided by other developers or restructure already existing components or entire platforms.

Frontend development is the development of the appearance of a website and its optimal display on various devices such as tablets, smartphones and internet browsers. This area is the sector filled with content that the website visitor should see.

Translated from English to German, backend development refers to a part of an IT system that deals with data processing in the background. Backend development is the software development whose scope includes the development and securing of an IT system in the backend.

Web Design

Web design comes from the field of media design and deals with the visual and structural presentation of websites and their correct formatting for the Internet. The technical functionality of websites, on the other hand, is called web development, and these areas are firmly intertwined.

The term Responsive Web Design refers to intelligent web design through provided development. Thus, the structural design of a website and its content adapts to the screen resolution of the mobile device and automatically responds to set values by processing the web browser and scales with the resolution of the mobile device.

A Responsive Web Design is becoming increasingly important due to page views from mobile devices. This allows visitors to a website to quickly and easily access content, media, and general information. For this reason, search engines have placed their focus on websites that provide a mobile view and fast loading times for end users.

Web optimized graphics refers to graphics that are usually embedded on web pages in JPEG format. These are compressed to the smallest possible file size and ideally displayed in a high-quality and unpixelated manner. In this way, the loading time of the graphics is kept as low as possible, especially on mobile devices, thus enabling a fast display.

Web Hosting

Web hosting is the provision of web servers in the form of virtual or dedicated servers to house websites, online services and online storage for digital content. These servers are maintained and updated by Internet service providers and can be backed up for an additional fee.

With web hosting, servers are provided for tenants. These servers can then be used for services, websites and storage space. The advantage here is that the tenant does not have to worry about setting up and maintaining hardware components. As a rule, several virtual servers share a physical server platform.

Opting for web hosting offers several advantages, but first and foremost that it offers the use of others' resources. In detail, this means that they offer corresponding services without being responsible for them. In addition, the regular rental costs are in a humane range and there are no high acquisition costs.

A VPS means virtual private server. A VPS is a virtual machine that is rented from an Internet hosting provider as a platform for online services. Whereas when a tenant purchases a dedicated server, he rents the complete physical server.

SEO Optimization

Search engine optimization, from the English Search Engine Optimization, refers to measures to optimize a website and improve the visibility of its content for users of a search engine. This allows companies to be listed in search results with content through search queries from users.

Local SEO is a subfield of search engine optimization and focuses on optimization measures for websites of, for example, local service providers and their discoverability, so that websites can be found, contacted and reached more specifically by visitors in search queries relating to a local area.

SEO refers to all measures that positively influence the ranking of a website in search engines such as Google, Bing or other search engines. For companies, search engine optimization has many advantages and is particularly suitable for reaching new customers by increasing the reach via the Internet.

SEO is not a one-time project, but an ongoing and sequential process. Search engines regularly change the positions of search results and re-evaluate them. Therefore, search engine optimization should be worked on consistently and with the help of analysis tools, weak points should be analyzed and optimized.

Processes manaTec

Releases take place as part of your projects. 
A release is the publication of new developments and is therefore important so that innovations can be implemented in your system. During a release, the accessibility of Odoo may be restricted for a short period of time. In principle, nothing changes for you. However, we would like to ask you to be prepared for such cases.

Releases are performed by us at the following times:
Tuesday and Thursday, both from 18:00 to 20:00.
There will be no releases before weekends and holidays. 

Our fixed release times are plannable and transparent for you. Due to less effort in coordination as well as the bundling of the developments to be released, we not only increase our efficiency, but also minimize the costs on your side.