Odoo ERP - Support & Customizing
We tailor Odoo to your business processes - not vice versa.
Not only the multitude of already available apps make Odoo the optimal management software for your company. Due to the open sources of the ERP system, the Odoo community of thousands of developers from all over the world and our expertise in mapping and adapting your business processes in Odoo, we find a solution for every challenge. Therefore we are always able to adapt Odoo to your business processes. Contact us now and we will gladly advise you on the possibilities of customizing your Odoo.
Odoo ERP - Support
We have successfully implemented our joint implementation project or you already have an Odoo system in use - we are still here for you and support you in your operational work with Odoo.
Benefit from our support across all support levels:
First-Level-Support
Your problem is recorded via our ticket system or directly by our experienced consultants via e-mail or telephone.
Second-Level-Support
Your tickets are processed using the expertise of our numerous Odoo consultants.
Third-Level-Support
We support you in problem analysis and specification for communication with external stakeholders (Odoo, third party app developers, etc.).
Use our Odoo support for the following services:
- General user support
- Incident management
- Installation and configuration support
- Customization of reports and documents
- Module adjustments without separate quotation run
- Consulting on best practices
- Support with procedural issues
As part of the ticket management via our helpdesk, you will receive your individual support e-mail address, which you can use to submit new tickets to us. Via personal access to our customer portal, you are always able to find out about the current processing status, communicate on the individual tickets and transparently track the time bookings.
Odoo ERP - Customizing
Due to the open source basis of Odoo, we are able to adapt the ERP system to your requirements and implement process-specific developments - adaptations due to legal requirements, the extension of functions, the improvement of usability or the development of complex interfaces are possible at any time.
On the following pages we provide you with useful tips and information on our best practices, custom modules developed in-house and turnkey solutions. You can also find our custom modules in the Odoo app store.
Accounting in Odoo
With the Odoo Accounting module you keep the overview of your accounting and optimize the cooperation of your accountants, customers and suppliers. The module Accounting Export to DATEV from our partner syscoon GmbH completes this complex process by conveniently exporting your accounting records from Odoo to DATEV.
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Odoo IoT
With the IoT module and the IoT box, Odoo offers an intelligent solution for connecting smart devices to the ERP system. With Odoo IoT you are able to automate various commercial, production and quality processes and thus optimize your business processes.
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manaTec Time Tracking
With the manaTec hardware and software bundle you can easily record the working hours of your employees in Odoo.
The integration of the specially developed hardware reader is very easy. Simply connect via power and WLAN, record and evaluate working hours contactlessly via NFC.
Two-Factor Authentication in Odoo
Our module for two-factor authentication in Odoo provides you with secure access to the ERP system when working on the road or in your home office and is an additional security measure to protect your account and personal data. Instead of just entering a password, successfully logging into your account requires an additional security measure such as a PIN or code sent via SMS or app.
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Absence Notification in Odoo
Our Absence notification module in Odoo allows you to notify your internal users and external contacts when your employees are absent by defining a subject, a period and a personal message.
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Validation of VAT ID in Odoo
This module enables you to validate the VAT ID numbers of companies from EU member states with the interface (eVatR) of the German Federal Central Tax Office. The validation of the VAT ID is carried out from the contact object or from a sales or procurement order.
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Postbox in Odoo
With our Postbox module you can digitize and manage your incoming and outgoing mail in Odoo and thus keep track of your correspondence at all times.
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Merge Tool in Odoo
Our Merge Tool offers you an easy way to clean up duplicate entries in all Odoo models by merging them. The output of a log file makes sure that these processes are properly documented.
Double Opt-in for E-mail Marketing in Odoo
With our module Double-Opt-in in Odoo the subscribers of your newsletters are enabled to confirm the subscription of your newsletters in a second step according to the basic data protection regulation. A log to the mailing contacts documents the different actions of the double-opt-in process.
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Cookie Consent Manager Basic and Live Chat for Odoo
Our Cookie Consent Manager Basic enables visitors to your website to give their consent to various cookies. The Basic version contains the cookies that are necessary for the operation of the website and the cookies for Google Analytics. Without consent, the functionality will be deactivated and the corresponding cookies deleted.
Our Cookie Consent Manager Live Chat extends the functionalities of our Cookie Consent Manager Basic with the consent of your website visitors to use Odoo Live Chat.
Central Activity View in Odoo
Our module extends the Odoo module Calendar by a menu item with an overview of all activities of your users in Odoo. This way you keep track of all outstanding tasks and use your valuable time not for planning but for processing the tasks.
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Multi-Company E-mail Signature in Odoo
Our module allows you to use different email signatures in a multi-company environment. An individual e-mail signature can be created and used for each user and each company.
Learn moreGrowth with Odoo can be so easy.
Christoph Lehmann,Managing Director
Convince yourself with our demo version!
Our managing director Christoph Lehmann will be happy to help you:
In the demo, you will gain insights into how the daily work in sales is facilitated by intelligent CRM software, with the aim of deploying the sales team in a target-oriented manner and increasing sales.
Your new partner introduces themself.
As a successful Odoo Gold Partner in Germany, we, manaTec GmbH, support you in the implementation and maintenance of the ERP system Odoo. In doing so, we not only have a large number of exciting reference projects, but also cooperate with numerous scientific partners to continuously improve our products. In more than 250 successful projects we prove our expertise, know-how and competence every day.
manaTec GmbH is official Odoo Gold Partner
Success Stories.
Our ERP implementation package has caught your interest? Then contact us now and convince yourself of our offers!